Responsible Gaming at ppbip
ppbip is committed to keeping gambling safe, controlled, and enjoyable for every player in Bangladesh. Tools, guidance, and support are always available — free of charge.
Our Commitment to Responsible Gaming
At ppbip, we believe that gambling should always be a form of entertainment — never a source of financial stress, personal hardship, or compulsion. We understand that for the majority of our players across Bangladesh, betting on cricket, playing live casino, or spinning slots is simply a fun pastime. But we also recognise that for some people, gambling can develop into a problem, and that early intervention and the right tools can make a real difference.
ppbip has built a full suite of responsible gaming tools directly into the platform. These tools are available 24 hours a day, 7 days a week, accessible from your account settings without needing to contact support. There is no waiting period, no fee, and no penalty for using any responsible gaming tool — they exist to help you stay in control of your gambling experience at all times.
Responsible Gaming Tools at a Glance
Every registered ppbip player has access to the following tools at no cost. You can activate any of these from your account settings at any time.
Set a daily, weekly, or monthly cap on how much you can deposit. Limits apply immediately and can only be reduced — not increased — during the cooling period.
Cap how much you can lose over a set period. Once your loss limit is reached, further wagers are paused until the period resets. Helps prevent chasing losses.
Take a short break from gambling. Choose a cool-off period of 24 hours up to 6 weeks. During this time your account is paused — you cannot deposit, wager, or access games.
Permanently or indefinitely exclude yourself from the ppbip platform. Once self-exclusion is active, it cannot be reversed before the stated period ends. No exceptions.
Set automatic reminders that notify you when you have been playing for a set duration. Helps you stay aware of how long you have been on the platform.
Review your full deposit, withdrawal, wagering, and win/loss history at any time. Transparency about your gambling activity is one of the most effective self-management tools available.
How Each Tool Works
Here is a closer look at what each responsible gaming tool does and how to activate it. All tools are available directly from your account settings — no support ticket required.
Navigate to Account Settings > Responsible Gaming > Deposit Limit. Choose a daily, weekly, or monthly limit in BDT. The limit is applied immediately to your account. Reducing a deposit limit takes effect straight away. Increasing a deposit limit is subject to a 7-day cooling period before the higher limit activates — this delay is intentional and cannot be waived.
Loss limits track your net losses (total wagers minus total winnings) over a rolling daily, weekly, or monthly window. When you reach your chosen loss limit, your account is automatically restricted from placing further bets until the period resets. This tool is particularly valuable for players who find themselves betting more after a losing streak to try to recover losses.
A cool-off period temporarily suspends your ppbip account. You can choose a duration between 24 hours and 6 weeks. During a cool-off, you cannot log in to place bets, deposit funds, or access game content. Your account data, balance, and history are preserved and will be accessible again once the cool-off period expires naturally. A cool-off can be extended but not shortened once active.
Self-exclusion is ppbip's most serious responsible gaming tool. When you activate self-exclusion, your account is immediately and permanently suspended for the chosen period — which can range from 6 months to a permanent lifetime exclusion. Once self-exclusion is active, ppbip will not accept any request to reactivate your account before the stated end date, regardless of the circumstances. Any withdrawable balance at the time of self-exclusion will be processed to your registered payment method within 3 business days.
Recognising the Warning Signs
Problem gambling can develop gradually and is not always easy to identify in yourself. The following are recognised warning signs that your gambling may have moved beyond entertainment into harmful territory. If you recognise several of these signs, we strongly encourage you to use the self-exclusion feature or contact our support team immediately.
- You are spending more money on gambling than you originally planned, or more than you can comfortably afford.
- You find yourself returning to gamble more in order to recover money lost in previous sessions (chasing losses).
- You have lied to family members, friends, or colleagues about how much time or money you are spending on gambling.
- Gambling is interfering with work, study, family responsibilities, or other important areas of your life.
- You feel restless, irritable, or anxious when you are not gambling, or when you try to reduce your gambling activity.
- You have borrowed money, sold possessions, or used savings intended for other purposes in order to fund gambling.
- You feel that gambling is no longer enjoy able but you feel unable to stop.
Age Verification & Under-21 Policy
ppbip is strictly for players aged 21 and above. Bangladesh law and our own platform policy require all registered users to be adults. When you register a ppbip account, you confirm that you are aged 21 or older. ppbip reserves the right to request identity verification documents at any point to confirm your age. Accepted documents include a National Identity Card (NID), passport, or other government-issued ID. Accounts where age verification fails will be suspended immediately, and any balance held will be reviewed in line with our Terms and Conditions.
If you are a parent or guardian and you believe that someone under the age of 21 is using the ppbip platform — including using your device or account — please contact us immediately at [email protected] and we will take action without delay. We also recommend using parental control software on shared devices to prevent underage access to gambling platforms. 21+ only.
Self-Exclusion: A Closer Look
Self-exclusion is the strongest tool available on the ppbip platform. It is designed for players who feel that they need a significant, enforced break from gambling — not just a short cool-off. Once you activate self-exclusion, ppbip will close your account to all gambling activity for the duration you select. Available self-exclusion periods are: 6 months, 1 year, 3 years, or permanent (lifetime) exclusion.
During your self-exclusion period, ppbip will also suppress all marketing communications to you — you will not receive promotional SMS messages, bonus offer notifications, or any other gambling-related communications from us. If you encounter any ppbip marketing communication during your self-exclusion, please notify us immediately at [email protected] so we can investigate and correct the issue.
Gambling as Entertainment — Keeping It Healthy
The vast majority of ppbip players enjoy cricket betting, live casino, slots, and crash games purely as a leisure activity — a way to add some excitement to a BPL match or unwind after a long day. For these players, responsible gambling simply means staying aware of time and money spent, and stopping when it stops being fun. ppbip encourages all players to approach gambling with this mindset: set a budget before you start, treat any winnings as a bonus rather than expected income, and never gamble when you are under emotional stress or financial pressure.
A few simple habits can make a real difference: always play with money set aside specifically for entertainment, take regular breaks during longer gaming sessions, use the session time reminder feature to keep track of how long you have been playing, and review your activity history regularly to keep a clear picture of your gambling spend. If at any point gambling stops feeling like entertainment and starts feeling like an obligation or escape, that is a signal to pause and reach out for help.
Need Help? Contact ppbip Support
If you feel that gambling is becoming a problem for you — or for someone you know — please do not hesitate to contact the ppbip support team. Our support staff are trained to assist with responsible gaming concerns and can help you activate any of the tools described on this page. All enquiries are treated with complete confidentiality and without judgement. We are available 24 hours a day, 7 days a week, every day of the year including Eid, Pohela Boishakh, and all public holidays.
Email our support team at: [email protected]
Play Smart. Stay in Control.
Responsible gaming is at the heart of everything ppbip does. Explore our FAQ for more answers, or visit the ppbip Casino to enjoy games at your own pace — with the tools you need always within reach.
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